Online purchases made on www.poolbeanbag.com imply acceptance of the following conditions; any order made on the website is governed by these Terms. The customer declares to have read and accepted the rights and obligations thereunder. By clicking on the “buy” button during the order process, the customer declares to accept fully and without reservation all the general conditions of sale.
If the purchased product is not available, the customer will be notified by email and the order will be canceled. The customer can then:
- Either choose another article on www.poolbeanbag.com
- Or a full refund within seven (7) days following the request
- Accept late delivery
Delivery and shipping costs are paid for entirely by the purchaser.
Taxes and customs fees
Canadian federal tax and Quebec provincial tax applicable when buying online will be indicated on the invoice during the ordering process in the shopping cart and will be charged to client. The duties and import brokerage costs will be paid for by the client to these institutions.
In case of manufacturing defect, Pool Bean Bag offers you the possibility to return or exchange your purchase. The return will be accepted only if the product is in its original packaging and has not been used and put in the water. Shipping charges for the return of the merchandise are entirely paid for by the client.
The buyer must contact Bean Bag Pool via email (email@example.com) to explain the reasons for the return. Pool Bean Bag could refuse the return following the inspection of the product.
Item must be unused and without any degradation. It must not have been altered in any way. An inspection will be made upon receipt of the return. The exchange or refund could be refused in some cases.
Return the merchandise in its original packaging and include the purchase invoice.
Ship your prepaid parcel within fifteen (15) days of the purchase of the goods. Once the items are received, Pool Bean Bag will inspect the condition of the goods. If the item meets the conditions of return, it will be exchanged or refunded, depending on your request. You will be notified by email of the decision.
A period of seven (7) days upon receipt of the return items is required prior to the completion of the exchange or refund; which will be done on the same card used for purchase.
All products offered on www.poolbeanbag.com are warranted against manufacturing defects for a maximum period of fifteen (15) days after the purchase.
As stated by Canadian law, any return will be examined and if broken and not a manufacturing defect, the return will be refused. Wear, scratches, breakage, deformation and discoloration due to use are not covered by this warranty.
Limit and acceptance of orders
Pool Bean Bag reserves the right to refuse an order for any reason whatsoever. In such case, a notice will be sent by email, and any charge will be refunded to the customer.
Pool Bean Bag reserves the right to limit the quantity of items purchased per person or per order. The customer will be notified by email if such limits should apply.
Pool Bean Bag is committed to respecting the confidentiality of personal data provided by customers on the website. This information will not be sold to any third parties and will be protected as best as possible within the normal internet limitation.
Email addresses will be used by Pool Bean Bag in order to inform customers about new products, promotions or events that could interest them. You can ask us to remove your email address from our list at any time by telephone or email.
The online payment page where the customers enter their credit card information is secured with a padlock in the URL address bar, and will only be used for the payment of the current invoice
For questions regarding the terms and conditions and products, contact Pool Bean Bag via email (firstname.lastname@example.org)[/vc_column_text][/vc_column][/vc_row]